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Home > FAQs
All groups! We specialise in group events, activities, parties and trips away – usually for groups with at least 6-10 people.
We have helped with birthday parties, corporate events, team building activities, nights out on the town, girls weekends, lads trips, leaving cert holidays, golf trips, surfing trips, extended family holidays and so much more.
If you’re unsure, just reach out and we’ll be happy to chat about your needs.
Groopeze also has a family of brands for specific groups:
To get an estimated price per person for any item or combination of items, simply add them to your basket and check the total amount.
The price will calculate as you add or remove items from your basket so you can find the perfect fit for your budget.
Note: The accommodation price can vary at times but it will give you a very good estimation.
Quick answer:
No, it’s ok if you only have a close estimate of your group size. Enter your highest estimated numbers when you submit your booking request and we’ll check availability with your suppliers for that number. Just touch base with your Booking Manager if you think your numbers will rise or drop dramatically.
Detailed answer:
It’s best to have as good an idea of your group size as you can before you submit your booking request but it’s ok if it’s a close estimate. If you’re expecting, for example, 12-16 people then we would recommend estimating 16. This is so we can secure spots for everyone who possibly might join your booking.
Quick answer:
Transport to and from your destination is not included and will need to be organised by your group. Transport to and from items in your booking is not included unless it is specifically mentioned in the item description. If not, your group will need to organise transport to and from accommodation, activities and meals separately.
Detailed answer:
Quick answer:
Go to your destination page, add the item(s) you’d like to your basket, click ‘Book Now’ and follow the steps to submit and confirm your booking. It’s completely free and there’s no commitment! We’ll check availability and let you know asap by email.
Detailed answer:
To submit a new booking:
If you have any questions about submitting a booking, you can chat with us during business hours or contact us.
If you have any questions after you submit your booking, please contact your Booking Manager (their details are on your booking page) or contact us.
To check availability for your group event or trip away:
Booking over the phone is not possible as you need to accept the terms and conditions online when you submit your booking request.
If you’re having trouble using the website, please email team@groopeze.com to let us know and we’ll look into it.
Quick answer:
Absolutely! Just add one item to your basket and submit your booking request.
Detailed answer:
You can request as few or as many items as you need. We give you complete flexibility to build your own package and we’re happy to help with small bookings or long trips away.
Simple add the item(s) you’d like to your basket and submit your booking request. We’ll check with your supplier(s) and let you know asap by email about whether it is available.
If there is an activity you would like that we have not got listed yet, simply get in touch through our contact form, and we will be happy to look into it for you.
We can’t guarantee we will be able to book the item but we’ll see what we can do.
After you submit your booking request, we encourage you to log into your account and check out your VIP Group Event Planner page.
If you’re happy with what you submitted, you can click the ‘Confirm’ button at the top of the page to let us know you’d like to go ahead and check availability with your suppliers.
This is free to do and there’s no commitment 
We’ll be in touch by email as soon as we hear back from your supplier(s) so you can decide if you’d like to go ahead. Please contact your Booking Manager if you’d like an update.
No, you don’t pay anything upfront when you submit your booking request through the website and there’s no commitment to proceed with the booking.
Submitting a booking request is just so we can check availability with your supplier(s).
Yes but you don’t pay it upfront.
Only after you submit your booking request and if we’re able to secure availability with your suppliers, the group organiser will be asked to pay for their spot on the event as the non-refundable deposit to secure the booking within 5 days of being notified.
The booking deposit is the full cost of one person’s spot on the event.
Normally, the organiser who submitted the booking would pay for their spot on the event as the non-refundable deposit to secure the booking.
The rest of the group will have until 6 weeks before the event to pay for their spots in full and secure their place.
We’ll do our best for group members that pay after this but their spot can’t be guaranteed.
To make a group payment, you just need to contact us by phone, let us know how many people you would like to pay for in each item of your booking and we will complete the payment over the phone.
Can I make multiple group payments?
Absolutely. You can call us to pay for some members of your group and then call back as many times after as you need to complete multiple group payments.
Quick answer:
It’s not possible to divide the cost of one person between the other group members. However, you anyone can log into the booking and pay for one or all items for someone else.
Detailed answer:
It’s not possible to evenly split the cost of one person amongst the other members of the group. However, you can pay for one or more items for any other member of the group To pay for one or more items for another person:
Quick version:
If a group member doesn’t have an email you can use to invite them, you can add them into the booking using a spare email address of yours or payment can be made over the phone.
Detailed version:
If somebody does not have an email address, there are a few options:
Please call us using the number on our contact page.
If you need to request special conditions or requirements for a member of your group, please contact your Booking Manager or contact us as soon as you can so we can ask your supplier(s) to work to best accommodate their needs.
Examples of special needs might be:
To see all of the items in your hen party booking (including price and times), please log into your booking page and you’ll see the full list there.
Each member of your group will be sent a full itinerary document 10 days before your trip, which will include:
If you have any questions before you receive your itinerary, please contact your Booking Manager via your booking page or contact us and we’ll be happy to help!
We always recommend each member of your group take out appropriate travel insurance for your trip. Discuss your trip plans with the your chosen insurance company to make sure you are covered for any activities as well.
See a quick reference guide for how it works when you book with Groopeze
If your question isn’t listed or you need extra help, please use our live chat during business hours or contact us.
We can help with any group event, activity or trip away!
Choose your preferred destination, what type of booking & your (rough) dates.
Search your (rough) dates, add one or more items to your basket and submit a booking request for free!
If you’re in research mode and don’t know your event or trip dates yet, you can browse the top activities, accommodation, meals & nightlife.
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